15 Good Business Etiquettes to Master by 2016

By | November 15, 2015

Manners are something we use on a daily basis to make good impressions on others and to feel good about ourselves as human beings. No matter where you are – at work, at home or among friends – practicing good manners is crucial. Here are a few good manners everyone should learn and follow:

  • Say “THANK YOU” after someone offers you something, or “NO THANK YOU” if you wish to decline.
  • Say “YOUR WELCOME” if someone thanks you for helping them or giving them a gift.
  • Always be polite, and say the word “PLEASE”. This goes a long way and doesn’t cost you a penny.
  • Be considerate of others while on your phone, since no one wants to hear your conversation other than the person on the other end. Excuse yourself if you feel the need to continue a phone conversation at a different tone.
  • Show interest in the topic being discussed and person you are talking to, give eye contact, and never interrupt.
  • Take turns. It is important to teach yourself as well others that you will make more friends if you are good playmates and this involves sharing and taking turns.
  • Be on time. This shows that you are an accountable and responsible person. It shows disrespect when you are constantly late, as this subconsciously tells the host that their time is not worth anything. Don’t arrive too early either, as they may not be ready for you until the scheduled time. And don’t stay too late, as this makes for an uncomfortable situation when one overstays their welcome.
  • Remember the golden rule, “Do unto others as you would have them do unto you.” It’s never a good thing to put people down or make fun of them. If you were in their shoes, you wouldn’t want any bad things said about you.
  • Whenever eating out or eating at home, it’s always good to practice good table manners, such as not talking with your mouth full or belching at the table.
  • Shake hands and make eye contact when it’s the first time meeting the person.
  • Never raise your voice to others in the work environment, or use foul language toward them. Keep your tone as neutral as possible.
  • Following up correspondence is seen as a proper gesture. If you enjoyed a talk or meeting, send a follow up email and tell the other person how you feel.
  • If you can’t attend an event that you’re invited to, don’t think that not RSVPing is the same as declining. Call the person who invited you personally and kindly explain your reason for declining.
  • When in doubt, always say hello and state your name. That is unless you’re 100% certain that know that they’re already acquainted with you.
  • We’re all “over-talkers,” so eager to offer our own opinions or make our point. Stop interrupting others! Wait your turn.

Every culture and individual may have different rules about what is considered good and bad manners. If they ask you to stop something, be respectful and do as they ask.

About Alex Noudelman

Alex Noudelman is an educator, coach and Digital Marketing Manager with over 5 years of experience. Alex enjoys and strives to motivate others to better themselves professionally and on a personal note. Feel free to contact him if you have any questions or would like a specific topic covered.

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